Brivtech Webmaster Tools by B2B InterWeb Ltd.
Brivtech Webmaster Tools Support

We offer a variety of support sources for different products covered within the Brivtech Webmaster Tools arsenal.

Professional Webmaster ToolsBrivtech Data Centre Support:

Our Data Centre is staffed 24 hours a day, also providing 24 hour telephone and email support, to help ensure your server, and related server products (see below) are always up and running efficiently. There may be a short waiting time with telephone support (usually just a couple of minutes), email support may take a few hours.

Please be as specific as you can with the information you provide, especially with email support. Further details on email support and knowledgebase articles specific to the Data Centre can be found HERE.

Telephone support is in English language, based in the USA. We recommend using Skype if you are calling from overseas, to take advantage of their exceptionally low call rates.

24-Hour Technical Support: (480) 624-2500
24 Hour Billing Support (480) 624-2515

Products that qualify for data centre support are:

• Quick Blog
• Quick Podcast
• Website Tonite
• Quick Shopping Cart
• Domain Registrations
• Domain Transfers
• Backorder Domains
• Domain Forwarding & Masking
• Business Domain Registration
• Domain Account Executive
• Free (Ad-supported) Hosting
• Shared Hosting

• Virtual Dedicated Hosting Servers
• Dedicated Hosting Servers
• Dedicated IP
• Express Email Marketing
• Email Accounts
• Traffic Facts
• Traffic Blazer
• Online File Folder
• Online Group Calendar
• SSL Security Encryption Certificates
• C-Site Federal Copyright Protection
• Brivtech Reseller Programme

Please do not contact the Data Centre for support on other products.

Web & Flash Templates Support:

Online support is provided for our Web Page & Flash Template Library. This is provided at

Please do not use Web & Flash Template support for other Brivtech Webmaster Tools products.

iStockphoto image library available through Brivtech Webmaster ToolsiStockphoto Support:

Support to iStockphoto is available during office hours by telephone, and by email. There is often a lengthy delay of several days for email support. iStockPhoto Support is based in Canada, and we recommend using Skype to contact their telephone support if you care calling outside of the country.

Online contact forms are available on the iStockphoto website.

Email support (Client Relations & Support):

Telephone support: 866-478-6251
From outside of Canada: +1 403 265 3062

Support is available between Monday to Friday, 8am to 5:30pm
Mountain Standard Time (MST)

Please do not use iStockPhoto support for other Brivtech Webmaster Tools products.

Protx Payment Merchant Services available through Brivtech Webmaster ToolsPROTX Payment Support

Protx offer both email and telephone support based in the United Kingdom.

For telephone support, call 0845 111 4455. If the call is support related, you will be required to have your Vendor name, Transaction ID Code, and the specific details of your enquiry.

Support hours are:
Monday to Friday: 8AM to 8PM (note, that General Enquiries closes at 5:30PM)
Satruday and Sunday: 10AM to 5PM

Times given are Greenwich Mean Time (GMT). If you are calling outside of the United Kingdom, we recommend using Skype.

For email support, contact Protx @:

General Enquiries:
Customer Services:

Please do not use Protx support for other Brivtech Webmaster Tools products.

Protx Payment Merchant Services available through Brivtech Webmaster Tools

Xara Support

Support is offered covering the full range of Xara products, whether it’s a demo or full version.

Protx Payment Merchant Services available through Brivtech Webmaster Tools
There is no telephone support, however, the support ticket system is usually quite efficient, and the knowledgebase articles included on the SUPPORT PAGE are very informative, and should help with most problems.

Protx Payment Merchant Services available through Brivtech Webmaster Tools CubeCart Support

We provide dedicated support to Brivtech Webmaster Tools hosting customers using CubeCart.

We have extensive knowledge of the system, have been contributing and helping to moderate the CubeCart support forum for approx 2 years, and also use CubeCart as the core of our Village24 Enterprise system.

We may only be able to provide limited support for CubeCart if the issues relate to a third party modification. In such cases, the author of the third party modification should be contacted first.

Support for:
  • Brivtech Data Centre
  • Web & Flash Templates
  • iStockphoto
  • Protx
  • Xara
  • CubeCart Support